updated at 09:16pm on 27/03/2018
This is a classic story of how a surgery has evolved to serve people in the modern era. I hear stories of my work colleagues who have to wait 2 weeks for a GP appointment and with a slightly smug smile I tell them that I can be seen on the same day, every day.
If I phone or book a consultation online I am always able to speak to a Doctor, For most cases, you simply don't need to be seen physically therefore most issues can be dealt with, prescription sent through to local pharmacy and job sorted. For the times that I feel I should be seen physically I always am.
One small suggestion would be to offer the patient records online, the facility is there but obviously not activated.
Make no mistake, this is a 5 star service and I am very grateful that I live in an area where I am eligible to use it.
Visited in November 2017, Posted on 20 November 2017
I recently had a medical emergency, luckily my adult was with me at the time. He rang up the surgery and was asked to take me in straight away. The Dr was very kind and caring. A hospital appointment with a cardiologist was arranged for the following day. Tests and investigations are still ongoing. Well done Dto the doctor and thank you.
Visited in August 2017, Posted on 08 August 2017
I am more than happy with this excellent and efficiently run Practice. The system-on-line is excellent and I am able to order my medication and book telephone consultations easily. Telephone consultations are an excellent idea as they save precious time for both Doctors and patients,when I have spoken to a doctor I can be seen,if deemed necessary.
Well done YGP for peace of mind that I will be looked after when necessary!
Visited in January 2017, Posted on 28 February 2017