HOW TO ORDER A REPEAT PRESCRIPTION

You can now order your repeat prescriptions ONLINE using  SystemOnline

To find out more information and to register for this service, please click here

When ordering online, please allow two full working days i.e 48 hours (excluding weekends) for your prescription to be ready. Please note that if you request your prescription after 6:00pm you must allow another working day. If you’ve already registered, you can login here.

 

Repeat Prescriptions

Repeat Prescriptions require at least 48 hours to process and possibly longer, if you need to see or speak to a doctor to authorise a repeat.

(Please note that this does not include the time required for the Pharmacy of your choice to dispense the prescription. It can vary and could sometimes take up to 72 hours.)

Repeat prescriptions may be requested online, in writing or by faxing (01733 244645). Written requests are left in the post box by Reception. They are preferable to telephone requests, as errors can be made when taking a verbal message.

If you have registered for SystmOne please log in here to request a repeat prescription.

Please be aware that repeat prescriptions are not processed on Saturdays, Sundays and Bank Holidays.

 

Ways to order your Repeat Prescription

  1. Online via SystmOnline
  2. By post, enclosing a stamped addressed envelope if the prescription is to be returned.
  3. Personally at the reception desk.
  4. By fax on 01733 244645
 

Pharmacy Services

If you have any queries, comments or complaints regarding the services provided by the local Pharmacies, please contact them directly.

Pharmacy Direct Contact Number Comments and complaints
Boots Hampton 01733 893 528 www.boots.com/en/Help/Contact-Us/
Hampton Pharmacy 01733 248 371 www.hamptonhealthpharmacy.co.uk/comments-complaints/
Halls The Chemist Farcet 01733 311 611  
Halls The Chemist Stilton 01733 229 090  
Landsdowne Pharmacy 01733 244 555  
Rowlands Yaxley 01733 242 580 www.rowlandspharmacy.co.uk/customer_care/complaints.cfm
Rowlands Westgate 01733 319 398 www.rowlandspharmacy.co.uk/customer_care/complaints.cfm
Tesco Pharmacy Serpentine Green 01733 462 847