Ordering a repeat prescription


You can now order your repeat prescriptions ONLINE using  SystemOnline

To find out more information and to register for this service, please click here

When ordering online, please allow two full working days i.e 48 hours (excluding weekends) for your prescription to be ready. Please note that if you request your prescription after 6:00pm you must allow another working day. If you’ve already registered, you can login here.



Problems ordering your prescription online?  

Use the SystmOnline Support Centre before you call us.


Repeat Prescriptions

Repeat Prescriptions require at least 2 working days (48 hours) to process and possibly longer if you need to see or speak to a doctor to authorise a repeat.

This does not include the time required for the Pharmacy of your choice to dispense the prescription. It can vary and could sometimes take up to 72 hours.

Urgent requests for repeat medications to be processed in under 2 days (48 hours) cannot be accommodated unless there are extenuating circumstances.

Repeat Prescription

Repeat prescriptions may be requested online, in writing. Written requests are left in the post box by Reception. They are preferable to telephone requests, as errors can be made when taking a verbal message.

If you have registered for SystmOne please log in here to request a repeat prescription.

Please be aware that repeat prescriptions are not processed on Saturdays, Sundays and Bank Holidays.


Ways to order your Repeat Prescription

  1. Online via SystmOnline.
  2. By post, enclosing a stamped addressed envelope if the prescription is to be returned.
  3. Personally at the reception desk.

Pharmacy Services

If you have any queries, comments or complaints regarding the services provided by the local Pharmacies, please contact them directly.

Pharmacy Direct Contact Number Comments and complaints
Boots Hampton 01733 893 528 www.boots.com/en/Help/Contact-Us/
Hampton Pharmacy 01733 248 371 www.hamptonhealthpharmacy.co.uk/comments-complaints/
Halls The Chemist Farcet 01733 311 611  
Halls The Chemist Stilton 01733 229 090  
Landsdowne Pharmacy 01733 244 555  
Rowlands Yaxley 01733 242 580 www.rowlandspharmacy.co.uk/customer_care/complaints.cfm
Rowlands Westgate 01733 319 398 www.rowlandspharmacy.co.uk/customer_care/complaints.cfm
Tesco Pharmacy Serpentine Green 01733 462 847